We are currently seeking a friendly and efficient Hotel Bellman to join our team. Our guests’ memorable experiences must start somewhere. So why not with you? We’re looking for a new Bellman to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.

• Escorts incoming hotel guests to rooms and assists guests with luggage.
• Inspects guest's room to ensure that it is in order and that supplies are adequate.
• Explains features of room such as operation of television, telephone, in-room A/C system, etc.
• Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
• Delivering guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
• Maintains the front entrance way by picking up trash
• Other duties as assigned.
• Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances, or dissatisfied guests. 
• Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest’s request.
• Required to work nights, weekends, and/or holidays

• Excellent communication and interpersonal skills
• Proficiency in English and Mongolian languages
• Strong organizational and multitasking abilities
• Ability to work well under pressure in a fast-paced environment

Benefits:

• Competitive salary
• Seasonal bonus
• Training and development opportunities
• Friendly and supportive work environment
• Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. 

Join our team at Holiday Inn Ulaanbaatar and embark on a rewarding career in the hospitality industry!