MAIN RESPONSIBILITIES

• As a Business Partner to the hotel's General Manager and trusted advisor to the management team, support the delivery of the ambitious business objectives of the hotel by locally delivering the strategic HR agenda focused on attracting, developing, engaging, and retaining talent, ensuring effective performance management, supporting organizational design and workforce planning, and ensuring efficient and compliant HR operations.
• Support and coach the leadership team in any organizational and people topics, to help them achieve their guest service and business objectives.
• Maintain and develop a strong employer brand in the local market and beyond, implement effective and innovative search and selection for senior as well as volume recruitment through a variety of sources, as well as an effective onboarding process.
• Drive strong colleague engagement through employee communication and creative activities and events, and ensure proactive follow up on engagement survey results and ongoing feedback, handle staff grievance issues proactively
• Understand the competitive positioning of the hotel as an employer in the market and create appropriate compensation & benefits structures based on market and internal benchmarking
• Plan and implement an annual budget and manning guide, following up closely on personnel costs, and preparing local management reporting as well as corporate reports
• Ensures that corporate and local policies & procedures are communicated and implemented.
• Ensure an efficient and compliant HR administration according to Kempinski standards and local requirements, including supervision of internal and external payroll services.
• Ensure compliance with local labour and immigration law and handle any legal issues including staff disciplinary actions.
• Effectively lead the HR team including recruiting, HR administration, and staff accommodation functions.
• Implement global performance management and talent management and succession planning processes, and follow up on the development and mobility of internal talent, including effective management of promotions, transfers, cross-trainings and task force assignments
• Project manage the roll-out of new global initiatives at the hotel and contribute to the design and implementation of new tools, e.g. HR information systems

EDUCATION

• Relevant university degree, e.g. in law, business administration, economics, HR management (Must have)

• A Master’s degree and/or a relevant professional accreditation would be a plus

EXPERIENCE:

• At least 5 years’ experience in HR management roles in the hospitality or similiar industry, with at least 2 years of leadership of HR teams in an organisation  (Must have)

LANGUAGE:

• Local language: Proficiency in the local language spoken by the majority of staff and management is a must (Must have)
• English: Proficiency in oral and written English is a must. (Must have) Where English is the working language at the hotel.

- Monthly Service Charge /additional salary/

- Study from Lobster Ink online training system free

- Free Breakfast at restaurant /everyday until 10:30AM/

- Lunch or Dinner /everyday at 13:00PM & 17:00PM/

- Dry cleaning 2 times in a month /business suite/

- Laundry for shirts everyday /only shirts/

- Up to 50% employee discount without having any permission

- Provide leadership to 2 human resources specialists /Recruiting & Administration/

- Sub-provide leadership to Training Manager

- Based on Kempinski Loyalty program, many kind of benefits